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Fastnet
Support · 7 services included

IT Support & Maintenance

One Annual Maintenance Contract that keeps every system healthy.

Annual Maintenance ContractPC & Mac repair and upgradesComputer maintenance & cleaning

For businesses that want one team looking after everything: an Annual Maintenance Contract for networks, cameras, phones, servers and PCs, plus on-site support.

Call · +966 12 675 6200
Annual Maintenance ContractPC & Mac repair and upgradesComputer maintenance & cleaning
What's included

Everything inside IT Support & Maintenance.

Hover or tap a service to see what it means for your business.

  • Scheduled maintenance for networks, CCTV, phones and more.

  • Upgrades and repairs for PC and Mac.

  • Protect the life of your computers.

  • Fast diagnosis and repair when things go wrong.

  • Network and local printing, wireless or wired.

  • Supply of the right hardware and licensed software.

  • Planning and advice to keep your systems secure.

Who it's for

Built for businesses like yours.

01

Companies without in-house IT

One team to call for every system, instead of several vendors.

02

Sites with mixed systems

Network, cameras and phones from different installers, looked after together.

03

Businesses that can't stop

Preventive visits that catch problems before they cause downtime.

How we deliver it

Four steps from first visit to a system that just works.

Scroll through the journey — the board shows your site moving from surveyed to live.

01 / 04Inventory your systems
12/12 surveyed
NETWORK
!
CCTV
?
IP-PBX
?
PCs
!
PRINTERS
?
SERVER
?
ACCESS
!
UPS
?
Wi-Fi
?
EMAIL
!
BACKUP
?
FIREWALL
?
Delivered so far
✓ System inventory
01surveyed

Inventory your systems

We list every network device, camera, phone and PC we'll look after.

System inventory
02designed

Agree the schedule

Preventive visit schedule and response priorities.

Maintenance schedule
03installed

Preventive visits

Cleaning, updates and health checks — before things break.

Visit reports
04live

Priority troubleshooting

When something fails, a team that already knows your setup.

Priority support
What you get

What we hand over.

  • System inventory
  • Maintenance schedule
  • Preventive visit reports
  • Priority troubleshooting
  • One point of contact
  • Hardware & software supply
Technology & capabilities

The technology behind it.

Network & security06

The backbone inside your building.

LAN / WANFirewalls & UTMStructured cablingWireless networksSecurity reviews & hardeningDisaster recovery
Proof of work

Organisations that rely on Fastnet.

View portfolio
Trusted by organisations across the region
Gulf Air logo
Sabre logo
Kano Travel logo
EED Clinic logo
Jeddah Holding Co. logo
Attar logo
AP Plus logo
Mosaid logo
Haji Gift logo
Akoya logo
Arab GCC logo
Arabian Eagle logo
EIB logo
Filter logo
GC Mall logo
Muhasib Pro logo
Consulate General of Pakistan, Jeddah logo
Samaraya logo
UP275 logo
FAQ

Questions about IT Support & Maintenance.

Any mix of network, CCTV, access control, phones, servers, PCs and printers. You choose, and the scope is written into the contract.

Yes. We inventory and check them first, then agree the maintenance schedule with you.

The schedule is agreed in your contract, based on your systems and how critical they are.