Privacy Policy

Fastnet is a Saudi company based in Jeddah (Commercial Registration 4030176533, VAT 302017467400003). You can reach us at [email protected] or +966 12 675 6200.

When you use the contact chat or the contact form we collect what you type: your name, mobile number, your email address if you choose to give it, the service you are interested in, your answers to our questions, and any requirements you write in your own words.

Your light/dark theme choice is saved in your browser so the site remembers it. Your language is part of the page address (/ar for Arabic). It is not sent to us. The site does not use advertising or tracking cookies and does not currently run analytics.

We use your details only to respond to your request: to call you back, to send you a confirmation email if you gave one, and to prepare a quotation or support. We do not use them for unrelated marketing.

Your request is sent by email to our team. It passes through our email provider so that it can be delivered. We do not sell your information or share it with third parties for their own purposes.

We keep your request only as long as we need it to handle it and to keep normal business records, up to 12 months unless we go on to work together. You can ask us to delete it sooner.

You can ask us for a copy of the information we hold about you, to correct it, to delete it, or to withdraw your consent at any time by emailing [email protected]. We will respond within a reasonable time and in line with Saudi personal-data-protection law.

The site is served over an encrypted connection, requests are validated and rate-limited, and access to the mailbox that receives them is limited to our staff.

Links to WhatsApp, Google Maps and our social media pages take you to services run by other companies, which have their own privacy policies.

If we change how the site handles personal information we will update this page and the date above.